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Telecoms Solutions for Citizens Advice Bureaux

Atia Communications are working closely with Bureaus to design and deliver Telecoms solutions which specifically address the needs of this sector.

 

Citizens Advice AGM and Annual Conference

Thank you for visiting us at the Citizens Advice AGM and Annual Conference. We hope you enjoyed it as much as we did!

Citizens Advice AGM and Annual Conference

We provide a unique telephony solution specifically designed to meet the needs of Citizens Advice Bureaux.  

Our SwyxCAB solution can:

  • Link separate Bureau sites together, to share a common communications infrastructure
  • Enable smaller branches to gain the benefits of connecting to a centralised solution
  • Deliver centralised answering,  call routing and free calls between branches
  • Reduce the on-going costs of lines, calls, and internet whilst increasing service levels
  • Provide additional capacity to handle more calls from the public, even during peak times
  • Add additional functionality, such as free conference calling for Gateway interviews
  • Enable volunteers or outreach workers to connect to and be part of the solution
  • Integrate with Outlook and CASE for added user efficiency and productivity

The solution is centrally managed, easy to deploy and system administration for Citizens Advice Bureaux is inclusive within our award-winning support offering. This means your system is always fit-for-purpose, adaptive, and on-going costs are kept to an absolute minimum.

The solution is scalable from 5 to 5000 users and works for both single and multisite bureaus. We are currently rolling the solution out across Essex bureaus, and the Annual Conference marks the start of our national roll out. We are passionate about the success of the SwyxCab service and we very much hope you’ll consider us as your next telephony partner.

Get in touch

We would be delighted to speak with you, over the phone or in person, to understand your future requirements and if we can assist. We are also more than happy to provide initially budgetary quotations in order for capital expenditure funding requests to be submitted. For more information please complete the form on the right or call us on 029 2002 2200.

All the very best,
The Atia SwyxCAB Team