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Unified Communications
Learn about the most advanced & cost effective method
of business communication today.
Unified Communications (UC) systems are fast becoming the communication systems of choice for small to corporate businesses alike. But what are they, how do they work, what are they used for and what are the benefits?
Unified Communications is the convergence of many types of communications channels such as voice, email, text messaging, voicemail, live chat, instant messaging and conference calling, using specialist Unified Communications software such as Microsoft Lync, Swyx & 3CX that runs over your existing network infrastructure.
Thanks to the built-in features of Unified Communications software you can enjoy greater productivity and user mobility, whilst also seeing the presence information of any individual to enable you to contact them using the communication channels available to you at any given moment.
Unified Communications applications & features
Because of the diversity of Unified Communications systems it is highly suitable for the following applications:
Telephone systems
Unified Communications systems are perfectly positioned to be your next, and final business telephone system.
They enable you to make free internal calls and cheaper external calls using your organisations pre-existing network.
Mobility is no longer an issue thanks to built-in routing to mobile devices, giving users communications when they are away from the office.
Conference calling
Our Unified Communications software delivers easy to use, reliable & integrated audio, video, and Web conferencing to allow your staff to carry out both internal and external conference calls.
Microsoft Lync also supplies an additional unique 360 degree camera which automatically focuses in on the person speaking.
Receptions & call centres
With the range of built-in features our systems are ideally suited to reception and call-centre functions. Even the largest call-centres are already using Unified Communications from Atia due to its inherent growth capabilities limited only to the hardware running the system.
Other communication
Built-in live chat, group chat and instant messaging features are a great way for employees and clients to stay in contact throughout the day where the more formal conference calling features are not necessary.
Your clients do not need special software to interact with your staff, instead they can use their preferred method of communication such as Microsoft Windows Live Messenger, AOL, and Yahoo!
So what are the benefits of Unified Communications?
Being software based, Unified Communications systems offer a huge range of benefits over traditional, bulky & inflexible hardware systems with the opportunity for remote support which means less downtime than you would ever have experienced. Some of which are:
- Reduced long-term capital equipment costs
- Scalability
- Integration capabilities
- Remote working advantages
- Reduced management and administration costs
- Reduced cabling costs
- Reduced maintenance and support costs
- Increased productivity
- Improved customer and employee satisfaction
Click here to find out more about these benefits.
Unified Communications from a specialist provider
Atia Communications are a specialist provider of Unified Communications solutions. We help you to identify the most appropriate Unified Communications software, provide professional installation, staff training and ongoing support to ensure you get the most from your system.
Learn more about Unified Communications
Get in touch
Use our 'find out more' form above
or give our sales team a call on
029 2002 2200 to discuss how Unified Communications can work for you.
