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Unified Communications features
Our Unified Communications systems all come with similar features that allows communication internally and externally.
With the point of Unified Communications being integrated and easier to use communications tools, you would expect each solution to offer a multitude of communications channels. Fortunately each of our product offerings of Microsoft Lync, Swyx & 3CX contains all these features and more...
Presence information: With each of our Unified Communications systems being based on users, each user can keep the company and their colleagues up to date on their location and availability. For example if a staff member is at a meeting they can be set as unavailable to take calls, but readily receive voice mails and messages to be dealt with later.
Voice calls: The core of business communication is voice calls and our Unified Communications systems handle this with ease. Making and receiving calls over your existing network infrastructure provides greater call quality, greater flexibility, superb scalability and cheaper calls costs.
Telephone system functions: Features such as voice mail, call recording, call hold, transfer and call waiting feature in all our Unified Communications products, making them ideal for business telephone systems for small to corporate companies.
Conference calling: Audio, video and web conferencing are all possible among internal colleagues and external customers to allow for more effective collaboration and less time on the road. Our conferencing tools are easy to use and backed with Atia Communications support services.
Email: Integrate your business email into our Unified Communications solutions that work perfectly with Microsoft Outlook.
Instant messaging & live chat: Message your colleagues or chat to them in real time with ease. Great for informal chats among colleagues and they even integrate with most common chat such as MSN messenger, enabling you to talk to clients too. Finding colleagues is easy and presence information will tell you if they are available to chat.
